Privacy Policy
At Solo Drops (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you interact with our website:
- Personal Information: Name, phone number, email address, shipping and billing address
- Order Information: Products purchased, payment status, delivery details
- Communication Data: Messages, inquiries, or feedback shared with us
- Technical Information: IP address, browser type, device information, cookies, and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and respond to inquiries
- Improve our products, services, and website experience
- Ensure security, prevent fraud, and comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website functionality and performance
- Understand user preferences and behaviour
- Enhance browsing experience
You can disable cookies through your browser settings, though some features may not function properly.
4. Data Protection & Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.
5. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and delivery
- Website analytics
These third parties are required to protect your information and use it only for service-related purposes.
6. Health & Usage Disclaimer
Solo Drops products are food and flavour extracts. Any health-related information provided on our website is for general knowledge only and should not be considered medical advice.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📞 Phone: 97414 23748
📧 Brand: Solo Drops – Soul of Living Origin