Shipping Policy
At Solo Drops, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how and when your products will be delivered.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an order confirmation once your order is successfully placed.
2. Shipping Locations
- We currently ship across India.
- Delivery availability may vary for certain remote or restricted locations.
3. Delivery Time
- Estimated delivery time is 3–7 business days, depending on your location.
- Delivery timelines are approximate and may be affected by courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Any promotional free-shipping offers will be clearly mentioned on the website.
5. Order Tracking
- Once your order is shipped, tracking details will be shared via SMS or email (if provided).
- Customers are responsible for tracking their shipment using the provided details.
6. Delivery Issues
- If the delivery address or contact details provided are incorrect or incomplete, delivery delays may occur.
- Solo Drops is not responsible for delays caused by incorrect information or courier partner issues.
7. Damaged or Missing Packages
- If your package arrives damaged or with missing items, please contact us within 48 hours of delivery.
- Share clear photos or videos of the package and products for verification.
8. Undelivered or Returned Shipments
- If a shipment is returned due to failed delivery attempts, incorrect address, or refusal to accept delivery, re-shipping charges may apply.
- Refunds will not be issued for such cases.
9. Contact Us
For shipping-related questions or support, please contact us:
📞 Phone: 97414 23748
📧 Brand: Solo Drops – Soul of Living Origin